제품이나 서비스의 품질을 일정 수준으로 유지하기 위해 생산 및 인도 전 과정을 관리하는 활동.
The maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
예문:
"The QA team identified several critical bugs before the software release."
"Strict QA protocols are essential in pharmaceutical manufacturing."