정부나 공공 기관의 부당한 행정에 대한 시민의 고충을 조사하고 처리하는 민원 조사관.
An official appointed to investigate individuals' complaints against maladministration, especially within public authorities or government agencies.
예문:
"The local government ombudsman is reviewing the case of unfair property tax assessment."
"Citizens can file a formal complaint with the ombudsman if they feel mistreated by a state agency."
은행이나 기업 등 조직 내에서 내부 또는 외부의 불만 사항을 조사하고 해결하는 담당자.
A person within an organization, such as a bank or corporation, who investigates and resolves internal or external complaints and disputes.
예문:
"The banking ombudsman helped resolve the dispute between the customer and the financial institution."
"Many large corporations employ an internal ombudsman to handle employee grievances confidentially."